Customer Service and Hard-to-get Auto Air-conditioning Free Essays

Hill’s Automotive, Inc. Hill’s AutomotiveInc. , is an aftermarket producer and distributor of automotive replacement parts. We will write a custom essay sample on Customer Service and Hard-to-get Auto Air-conditioning or any similar topic only for you Order Now The business slowly expanded which began as a supplier of hard-to-get auto air-conditioning units for classic cars and hot rods. The firm has limited manufacturing capability but a state-of-the-art MRP system and extensive inventory and assembly facilities. Components are purchased, assembled and repackaged. Profits have fallen considerably. In addition, the customer service level has declined, with late deliveries now exceeding 25% of orders. And to make matters worse, customer returns have been rising at a rate of 3% per month. I. Point of View Art Hill II. Time Context At present III. Statement of the Problem The main problem of the study pertains to the declining profitability of the company and how will this decline be solved. IV. Statement of the Objectives * To be able to prepare a plan that will help the firm back on course toward improved profitability. * To be able to identify the symptoms, the problems and the specific changes to be implemented in the firm. * To be able to show the importance of MRP played in the plan. V. Assumptions * Hill’s Automotive Inc. s known as a supplier of hard-to-get auto air-conditioning units. * Hill’s Automotive Inc. is a financial stable manufacturing company. * The whole management of the Hill’s Automotive Inc. is responsible and effective employees. * The slow expansion of the business is consistent. VI. Areas of Consideration SWOT Analysis Strengths * Hillà ¢â‚¬â„¢s Automotive Inc. is a supplier of hard-to-get replacement parts. * Hill’s Automotive Inc. is a financial stable manufacturing company. * The manufacturing company has a state-of-the-art MRP system and extensive inventory and assembly facilities. * The firm has accurate bill of materials. Weaknesses The firm has a limited manufacturing capability. * The company’s discretionary segment has put downward pressure on volume and margins. * The company is suffering from considerably fallen profits. * Customer service level declines. * Customer returns are rising. * The firm has poor quality control and low productivity resulting to acquire high cost. Opportunities * The firm has a limited manufacturing capability. * The company is suffering from considerably fallen profits. * Level of customer service and returns. * Quality level and standards Threats * Competitors * Economic change * Declining customer service level. * Doubtful quality How to cite Customer Service and Hard-to-get Auto Air-conditioning, Essay examples

Hypocrites by Imani Coppola free essay sample

It’s unfair that every review of anything Imani Coppola has ever recorded starts off with a mention of her sole, two-decade-old hit â€Å"Legend of a Cowgirl.† She’s come so far lyrically and musically since then. Still a teenager when she scored her 15 minutes of fame, Coppola won over a small fan-base with â€Å"Legend† and its parent album, 1997’s â€Å"Chupacabra,† which is best described as a set of cheeky short stories set to sample-happy hip-hop arrangements. Two decades later, Coppola is still making music, albeit for a smaller audience. Her latest release, â€Å"Hypocrites,† was crowdfunded via PledgeMusic and dropped this past summer. Not only is it among her timeliest records – it’s loosely a concept album mocking technology and hipsters – but it’s also among her best. Gone are the days of ’60s sampling and tales of cartoonish alter egos. In their place are wry commentary on our tech obsess ion and idiosyncrasies. We will write a custom essay sample on Hypocrites by Imani Coppola or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page For this record, her twelfth, technology replaces racism and the work world as her #1 enemy. On â€Å"Facetime Continuum,† she plays the role of a techie who unplugs her boyfriend’s life support so that she can charge her iPhone; the Auto-Tune, though it has destroyed many a song, works well in this context: it evokes T-Pain and adds to the song’s technological focus. â€Å"Swipe,† meanwhile, employs the same Auto-Tune while mocking many of the cliches Coppola has noticed on Tinder: â€Å"Take me on your boat/I wanna ski down your slippery slope,† she mockingly begs, knowing full well that those images are selected solely to impress viewers. Unfortunately, the novelty of the Auto-Tune wears off, so by its third and fourth appearances, it’s more grating than entertaining. For one thing, it often makes Coppola’s vocals difficult to decipher, which is a real shame, given that her lyrics are so often amusing and insightful. Additionally, as the album winds to a close, many of the songs feel interchangeable with their tinny production. Not even a sample of the â€Å"Ghostbusters† theme can pull â€Å"Like You Didn’t Know† (a diatribe apparently directed at Coppola’s cat) from the Auto-Tune wreckage. It’s no coincidence, then, that the highlights are the songs on which she foregoes the Auto-Tune for an approach that, while not exactly stripped-down, is infinitely more listenable. The best track is â€Å"Mixed Nut,† on which Coppola mocks hipsters while commenting on her own multiracial origins. It makes â€Å"#Selfie† sound tame by comparison: â€Å"I talk in upspeak, so it sounds like I’m asking a question †¦ even when I’m not.† â€Å"Just Feels Good,† another standout, successfully navigates the fine line between a feel-good song and an irritating earworm. Its lyrics (â€Å"The sunshine’s feelin’ my vibe/I got sunglasses on, my happy face†) are simplistic, to be sure, but the song possesses the self-awareness and restraint needed to make it palatable. Despite the fact that the album occasionally veers to the overly conceptual – from the Auto-Tune to the incessant heckling of hipsters – it’s a fun listen nonetheless, and one of the better records in her discography. At best, the album will make you think; at the very least, it will make you chuckle.

Immigration to the United States and New Americans free essay sample

Immigration in the early 1900s had tremendous impacts on the civilizations in Europe and in the United States. Immigration in any country can affect the economy and society. Domestically, there can be detrimental effects on the economy caused by the increasing number of immigrants. Also, nationally there have been problems in society with immigrants. But there are other views on immigration, stating that multiculturalism is increased and it strengthens society. Immigration has many different effects on a country, some good and some bad. Therefore, one may argue whether immigration has negative or positive effects within a country. Immigration has effected the United States socially and economically, significantly in the late 1900s some of the effects for the good and some for bad. Americans’ standard ways of thinking contain worries that the large numbers of immigrants are affecting the economy. In the source â€Å"The Case Against Immigration† Roy H. Beck states â€Å"an honest look at major trends during the recent mass immigration shows that ordinary Americans’ concerns can hardly be dismissed as narrow and unenlightened. We will write a custom essay sample on Immigration to the United States and New Americans or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page †1 He is stating that with the recent incline of immigration, people are not going to change their views on what they think of immigration. The large increase in immigration started in the 1970s and since then there has been a 5.6% increase in the total percentage of immigrants that make up the population in the year 2000.2 The recent incline in immigration has had significant negative effects in the economy. Many citizens believe that the large number of immigrants is conflicting with the job market. In source 98, Roy Beck states that the majority of people suffering from immigration are â€Å"poor children, lower skilled workers, residents of declining urban communities, and large numbers of African Americans.†3 These people are affected by immigration because of job competition. With more immigrants competing for the same jobs as the people effected, it diminishes the opportunities for citizens of the United States to get jobs at the wages they want. The group of people affected by immigrants makes up a large portion of the population. The text â€Å"The New Americans: Economic, Demographic, and Fiscal Effects of Immigration† backs up the statement made by Beck with a statement about unskilled workers. It states, â€Å"many immigrants are unskilled laborers, the strong presumption is that immigrants are substitutes for domestic unskilled labor. Therefore, an increase in the number of immigrants will generally decrease the wages of  domestic unskilled workers.†4 This shows that immigrants are affecting many Americans that are unskilled workers, and with the large amounts of immigrants there is a much greater effect. The theory is simple but it is proven with statistics from the text. The text proves that immigrants are having effects on Americans. From 1970 to 1990 there was a large increase in population. The competition for jobs also went up. Native born citizens that are unskilled workers had their wages increased from $37,212 in 1970 to $37,551 in 1990.5 We must take inflation into account too. If the wages were not affected by immigration, we would have expected them to increase more significantly due to inflation. Over 20 years the wages only increased by about $300, this shows a direct relation between the number of immigrants and the salaries of native citizens. Many citizens believe that immigration has different effects on a nation. According to Paul Scheffer â€Å"world wide migration produces multifarious societies, then there is little to be said against it.†6 He also states that society must â€Å"create space† for everyone. He is saying that society does not have to adopt the traditions and beliefs of immigrants; we just need to accept that they are present and we must share the community with those of other cultures. It may cause problems if we are forced to make room for immigrants because not everyone believes in the traditions of other cultures. Those who have strong nationalistic beliefs usually have the most conflict. One who takes pride in the traditions of their country may not agree with an immigrants view. This can lead to corruption in a community. In the source â€Å"The Stasi Report† there is a scenario that displays the negative effects on a society by different cultural views. The source states, â€Å"wearing this symbol of their religious affiliation disrupted instruction and violated the cherished French principle of secularity.†7 This is a key example in showing how people cannot simply â€Å"make room† for those of different cultures because not everyone in a community agrees with their tradition and beliefs. The text â€Å"The New Americans: Economic, Demographic, and Fiscal Effects of Immigration† states that as Hispanic and Asian immigrants improve their economic well being, they tend to move to better areas. Where African Americans â€Å"even is the have higher economic status- have continued to live in segregated neighborhoods.†8 This can show that there is a cause in discrimination against certain groups because of their choice to segregate  themselves. As they segregate themselves it causes a barrier with other ethnic groups. But as the new generations form, there is less segregation. Immigration is a leading problem in the segregation by choice. Not all opinions in an economical standpoint on immigration are negative. In source 98, Roy Beck states that that there are people who benefit from immigrants. He states the people that benefits are â€Å"business owners who have followed a low-wage labor strategy. Land developers, real estate agents, home mortgage officials, and others who tend to profit from population growth are winners.†9 This is stating that with the mass amounts of new immigrants, there is a large demand for housing. All of the jobs Beck lists are jobs that benefit from larger populations. In the text â€Å"The New Americans: Economic, Demographic, and Fiscal Effects of Immigration† there is proof that there can be benefits from immigration. The text states â€Å"Immigration increases the supply of labor in the economy. More labor means more goods and services being produced so that national output rises.†10(137) The author is saying that goods can be produced more cost efficiently because the immigrants are willing to work at a lower rate than the citizens. When there are low wage labor strategies being implemented it helps the economy because producing products will cost less. Without immigrants offering to work for low wages, there would be a lot less workers in big production companies. With fewer workers there will be a smaller output on goods, which causes the price of goods to increase. Immigrants can affect the economy in positive ways as well. Socially immigrants have positive influence in a community. In source 99, Scheffer states that multiculturalists have a viewpoint that â€Å"immigrants enriched and strengthened society.†11 Immigrants have had many cultural influences that citizens have adopted. For example in the United States there has been an accumulation of different types of food, music, dancing, and many more things. These influences have been significant parts of most of our everyday lives. Immigrants bring education and talent to America. In the text â€Å"The New Americans: Economic, Demographic, and Fiscal Effects of Immigration† there is reference to the many awards that immigrants have received in the United States. The text states that â€Å"the percentage of U.S.  prizewinners who are immigrants includes 26 percent for chemistry, 32 percent for physics 31 percent for physiology or medicine, 31 percent for economics, and, perhaps surprisingly, 27 percent for literature.†12 This shows that there should be no stereotypes in society against immigrants because many have achieved greatness in this country. There are many influences on countries immigrants have settled in. Immigrants provide benefits and disadvantages to cultures and economies. Immigrants cause competition for jobs with many citizens; they also cause conflict with those who do not agree with their culture. They also have positive influences, they provide low costing labor rates, and they help provide cultural diffusion that allows us to be more diverse as humans. Depending on the way one looks at the influences, they may have a complete different opinion than someone else on how immigrants affect a community or on a larger scale, a whole country.

Mandate of Heaven essays

Mandate of Heaven essays The Chinese gavernment revolved around the Mandate of Heaven, which lasted until the early years of the twentieth century. When the government and the environment were in good conndition, it was believed that the present dynasty was favored by god. If the government and environment were doing poorly, it meant that god was not pleased with the present emperor, and he was showing his unapproval by creating disasters such as flooding, droughts, and peasant riots. With these signs, the nobles would overthrow the dynasty causing this rage. The dynastic cycle, as historians call it today, consisted of six basic steps that included the rise and fall of a dynasty. First, the new dynasty would gain power, hurridly restore peace in China, and then step foward to claim the Mandate of Heaven. Next, they would continue to maintain wealth and good citizens, and the citizens would believe that they did have the Mandate of Heaven. In due time, however, the dynasty would weaken, forcing the emporer to raise the taxes. Soon after that, be it coincidence or not, the land would encounter a serious flood, drought, or peasant uprising. The people of China would realize that the present dynasty no longer had the Mandate of Heaven, and they would plan a rebellion. Finally, they would overthrow the dynasty, and sometimes kill the emporer and his family. Following this horrific event, a new family of nobles would come forth claiming the Mandate of Heaven. An example of the dynastic cycle is seen in from the Qin Dynasty, to the Han Dynasty, to the Six Dynasties. The Han Dynasty rose after the rebellions of the Qin. Then Wu Ti, who was emporer at the time, brought new economic policies, built canals, established graineries for surplus grain, increased taxes on merchants, and created government monopolies on salt, copper coins, iron, and liquor. Everything was going well, but good things don't last forever, as you will soon see. ...

Costing and Traditional Costing Essay Example | Topics and Well Written Essays - 2750 words

Costing and Traditional Costing - Essay Example Activity based costing affects only overhead costs i.e. direct labour and direct materials are the same under Absorption Costing Method. A single activity pool of cost is referred to as a â€Å"cost bucket† where cost outlays for a specific activity are garnered. A measure for an activity is applied as a basis for allocation while using overhead costs. A rate of activity rate refers to the predetermined rate of overhead in Activity based costing. Activities’ Hierarchy: Guides the way costs are supposed to be grouped into various pools as well as the nature activities assigned per given cost pool Unit-level activities – done every moment a unit is produced. Batch- level activities – performed each time a batch is processed. Product- level activities – must be done regardless of the number units or batches of the output are being manufactured. Facility-level activities- have to be done regardless of the products to be produced. Task 1 Full costing and Activity based costing A) Calculations using Full costing Revenue and direct costs of products Skel Foss Total Units produced and sold 15000 units 18000 units 33000 Selling price/unit 52 91 Direct labour cost/unit (2hrs*10=20) (5hrs*10=50) Direct Material cost/unit 25 30 Sales revenue (1*2) 780000 1638000 2418000 Direct labour cost (1*3) 300000 900000 1200000 Direct Materials cost (1*4) 375000 540000 915000 Total direct cost (6+7) 675000 1440000 2115000 Calculations on Overheads and indirect costs. Indirect component Products (Skel + Foss) % of Total products Bought in parts handling costs 96000 40% Materials handling costs 38000 15.83% Sales invoicing costs 20000 8.33% Machine set up costs 26000 10.84% All other overheads 60000 25%... The paper tells that costs objects take in activities and activities take in resources. Resource cost outlays are allocated to activities based upon their utilisation of the mentioned resources, while activity cost outlays are allocated to cost outputs with the basis being cost objects in proportion to utilisation of those activities. Activity based costing puts into account causal relationship between costs and activities and between activities and resources. Using activity based costing management technique can considerably improve the financial health of a firm as it presents the real picture or the factsheet, as the activity based costing technique tracks the cost objects utilized in the activities and, thus, the factors consumed in the same activities, to determine correct individual overheads instead of simply linking on the volume. The activity based costing concept as a costing technique takes into consideration both factors. That is, the activity drivers as well as the resou rce drivers to come up with the product’s price or service. It is essential to realize that the profitability of a firm not only relies on the sales of the service or product, but also on the expenses concerned in the making of that specific service or product. In a given case study of parts of an automotive manufacturing firm located in the nation by the name Norway, it was then proven that just a minute portion of their line of products had a positive economic profit as well as return upon sales. As a matter of fact when the economic profit and operational profitability of their line of products were classified and columned side by side, that was an eye opener.

Analytical Research Paper Essay Example | Topics and Well Written Essays - 750 words

Analytical Research Paper - Essay Example This paper discusses the macroeconomic issue of the Eurozone recession which adversely affected the countries of Portugal, Italy, Ireland, Greece and Spain (so-called PIIGS) due to fiscal issues. Discussion Economics is a Greek term which literally means the administration or management of a household. It is a social science that studies the production, distribution, and consumption of the various goods and services within a country and also among nations. It came about due to the Industrial Revolution that produced the new economic system of capitalism which replaced old order of feudalism (Sherman, 2006, p. 67). In this new system, wealth (profits) is now created out of invested capital in entrepreneurial ventures as opposed to wealth that was generated by the ownership of vast lands under feudalism. Economics is generally divided into its two main components; microeconomics is the study of the basic elements in an economy while the other is macroeconomics, which concerns larger is sues of an entire economy such as growth, inflation, unemployment, monopolies, oligopolies, recession, depression, and fiscal and monetary policies. Economists broadly define a recession as two (2) successive quarters of economic decline based on the real gross domestic product or GDP of the country. Recession is a problem on a macroeconomic scale because it affects general employment in two ways: those who work lose their jobs while those seeking work cannot find meaningful employment, which in turn will cause a deterioration in the overall standard of living of the citizenry. Businesses lay off people as there is excess production capacity resulting from a weak or non-existent demand. Economic growth is stalled or stunted which makes business reluctant to hire new or additional people. The unemployment results in reduced income taxes while putting pressure on government social services as revenues evaporate, making the balancing of national budgets very difficult to do. It will re sult in a fiscal deficit, like the dreaded â€Å"fiscal cliff† in America (a $600 billion shortfall). The significance of this problem is it can result into social chaos and political instability as people and governments scramble to find ways to re-start economic growth but the options are often limited in such a dire situation. If the government tries to reduce expenditures because of a decline in tax revenues (both from individual and business taxes) such as laying off government workers, cutting on social services like education, health care, infrastructure projects and others, people will complain and go out in the streets to demonstrate against austerity measures, which in turn will cause a political crisis that will destabilize a country and cause further problems. The United States of America uses other economic indicators besides unemployment and a rise in excess capacity, such as industrial activity, real incomes, wholesale prices and retail consumer sales. The Nati onal Bureau of Economic Research (NBER) of the United States uses overall business activities as an indicator, the time when business reaches its peak and starts to decline, as the beginning of a recession

Domestic Jurisdiction Essay Example | Topics and Well Written Essays - 5000 words

Domestic Jurisdiction - Essay Example The concept of domestic jurisdiction in relation to freedom from intervention is very basically shown in the unit of society we call family. Before we became citizens of a country, we became parts of a state or a city. Before we became parts of any city, we are first members of a community, and before we became members of a community, we are primarily members of our own families. This is where the dynamic process of protecting one owns freedom and autonomy begins. As a family, we want to function on our own to the best of our abilities with minor help from other people. This is our responsibility to our unit. We want to deal with problems and seek out solutions with each other's help, before we ask assistance from other people. We try to keep family matters inside the home and away from the prying eyes of other families. We do not welcome intervention from other people in family matters without them being requested by us to do so. This action is not appreciated and even shunned as in trusion does not only violate privacy but it goes beyond the unwritten rule of familial boundaries where each family as a distinct unit of society has its own internal rules which the members abide to. These internal rules, however free the family members are in terms of acting on their own will, should be in accordance with the established general laws of the community. Intervention in family matters by other community members is justifiable if the laws of the community are not adhered to and if a certain member of the family is forced to act out of his own volition. This is also where law enforcement may intervene. The same is true for communities. Communities have their own specific agenda and priorities. It is because of the distinct agenda that a community is very wary of intervention from other communities. Resources are limited in communities so intervention is most likely to occur as a means to help or assist. It may also be mutually beneficial to both parties concerned. Going to a higher level or a wider scope, cities or states have the same characteristics. They may belong to one government and one country, but cities or states have their own set of rules aside from the general laws of the land. They have differing strategies and techniques to promote growth within their reach. They want to handle their own problems and issues first before transferring them to a higher authority. They want to exercise their autonomy the best possible way they can, before submitting to the authority of the government. Of course, every action that they do should be within the general laws of the land. The moment that laws are broken and disregarded, intervention from government will always occur. The principles discussed are all parts of the concept of domestic jurisdiction. They are the minor aspects and the foundation for the general idea of the term. In a larger setting, which is the global arena, the basic unit is the nation. A nation has its own members, its own rules, its own ways or techniques of doing things, its own resources and its own beliefs and values. All the factors comprising one nation may be slightly or very different from another. This degree of diversity makes each nation distinct from each